Thursday, February 28, 2013

Take Your Voice to the Cloud

By John B. Emmerson III


That shows in the quite slower growth of the marketplace and the main concerns started with folks being kind of unhappy by the star of conversation recognition's performance, Siri.

Fortunately, the difficulties people detected on Siri are not applicable in the case of enterprise talk applications. Those solutions are capable of supplying support to tiny and mid-size company, but to Fortune 1000 customers too. The higher reliability of this type of solution is proven by the unified communication market's top gamers confidence. A excellent speech recognition tool should supply great accuracy and continuous linguistic improvement capability.

The standard obstacle companies face when contemplating to adopt speech technologies is the considerable up-front purchase necessary for the deployment and maintenance. Though there are tiny doubts regarding ROI, the preliminary costs and the rough monetary climate are the main reason many businesses put the task "on hold". It's true that standard on-premise deployments require considerable amounts of time and can provide quite tricky to assistance.

The good media is that we now reside in the time of cloud-communications and cloud-based software. A hosted or cloud-based speech technology service is no longer a issue of the concerns mentioned previously. Offering the same rewards as a traditional premise-based SEAA (Speech Enabled Auto Assistant), it can be more swiftly and easily deployed. Above that the solution eliminates all connected costs of a premise-based solution. The expenses become more foreseeable thanks to the pay-per-user/month product, a much more controlled method than a huge initial investment. There are a lot of excellent reasons for selecting to deploy a cloud-based SEAA like the infinite flexibility it offers, increased communications continuity, centralized supervision, reduced overall costs, and problems recovery. Accessing new technology will help companies deal with the challenges flexibility and BYOD brings.

Any CIO, IT Manager, Call Center Manger and many other professionals acknowledge how important it is nowadays to advantage of extended value for existing voice and Unified Communications infrastructure and have support for an ongoing technique to align with the organizational needs.




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