Monday, June 8, 2015

Configuration For A Wi-Fi Social Hot Spot Solution

By Johnny Ruhaul


To continue off from our last blog post and to respond to our customers questions yes all social wifi devices and hardware will connect on port 4 to your broadband router. Once you have successfully configured the wireless hotspot access point you will need to access the web interface. Either IP of 172.16.25.x should have been connected or released on your RF device if your connected to that social wifi router SSID. If not please look for your SSID and connect to it and make sure your device picks up a valid DHCP address from 172.16.25.x. Once your are on your valid social wifi network you will just log into the web ui.

It has been a great success over the year for our company and I do hope for yours as well by capturing all of those new social media customers. When we first spun off from our corporate print/branding company we didn't think many of our customers would select our gold & platinum packages but you guys did and I want to thank each and everyone again. For those of you who aren't familiar with our gold & platinum social WiFi & corporate branding packages these packages include a combination of full corporate brand design, corporate print marketing material, digital market/search engine optimization or search engine marketing and of course our popular social WiFi package.

Connectsim still sells regular social WiFi or wi-fi enabled hardware & software packages but we tend to offer a better solution or offerings by bundling all of our packages into one. You can still purchase just a regular level 1 or entry social WiFi enabled hardware from us and we will support and or install it for our customers. Currently we are only shipping our products in Canada and in the USA. Our rates are all in usd currency and depending on stock levels and inventory our products may ship from our Toronto warehouse or our Las Vegas, Nevada office.

If your DNS shows red you will not get a successful connection to our social media cloud services. If all status icons are showing green your configuration is confirmed and just connect your cable modem or broadband modem to port 4 and any other internal network resources to any other port. One other important point I wanted to cover which about 30 of our customers have asked this week is the following; how do I know if I have enough wireless coverage for my restaurant or retail environment? This is just a general answer but I always first recommend to all of our customer to have a wireless site survey for your social wifi hardware setup.

A wireless site survey will usually come with a report that shows the status and health of your wireless environment. It basically tells you how clean the air is in your environment. Far too many times have we've seen too many restaurants in the downtown area that can't simply use the 2.4Ghz spectrum because the downtown core of most cities are too crowded with RF noise.

After you have performed the following the next think you need to do is access the web interface. Please remember that after one of our hotspot hardware routers have been flashed or upgrade you can no longer access the original manufacturers web ui. This is extremely important that if you are performing your own device configuration to make sure you download the correct firmware from our website or getting it from one of our technical support staff. Once access the web interface just go through the instruction on the booklet and follow the instructions to set up your social internal wifi network by enable DHCP and have your customers connect to your SSID. Please remember that your encryption should be open. Simple ping tools should be your first tool for troubleshooting and obviously make sure you have enough coverage in your environment. Best practices are to always have 2 sensors or access points as a fail over or redundant sensor for your social wifi hardware set up. Channel spacing is very important and at times more access points is not always the solution as too many wifi social hardware devices in one area can create sticky RF clients or cross channel interference. To continue please read our next blog




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