Sunday, March 1, 2015

Key Features Of Top Remote PC Assistance

By Olivia Cross


If you have any experience with computers, chances are that you've been asked at one time or another to play troubleshooter for a friend or family member. There's also a good chance that your assistance is being provided to the same individuals over and over again. For most people, this help often necessitates traveling to the other person's house to gain access to his or her computer. With any of the top remote PC assistance programs, that travel can be completely eliminated.

Fixing someone's computer is usually not a problem when you're already there. Sadly, though, that's usually not the case. As a result, there are certainly going to be times when you just wish that you could manage a friend's computer problems from home. There are software programs that allow that access, but you need to know which of the many available features you should be considering before you choose a single program.

The first thing to consider is price. Now, there are some fine paid options out there, and some of them have a variety of additional features that are perfect for professional technicians who earn their living troubleshooting problems. For casual troubleshooters, however, free is always best. There are a variety of these free options out there, including the built-in Windows software.

It's critical that the program be easy to install. Most inexperienced users have difficulty even following basic installation instructions. That's why they call on people like you to help them. Fortunately, most options can be easily installed by even novice users. Then again, if you have any doubts about whether your friend can manage it, you can always install it before trouble strikes.

With the Windows, Mac, and Linux operating systems all in use, software needs to be able to connect computers that have different operating structures. Windows remains the choice of most business and personal users, but it is still helpful to have that kind of cross-platform connectivity available.

Some programs allow you to set up a permanent portal to the other user's system, which can be a tremendous aid if you are the person with primary responsibility for maintaining that computer. Most users don't require this option, but it can be a handy tool to have if you have someone who really struggles with computers.

Temporary access is usually a better option. This is due primarily to the reluctance of inexperienced users to allow anyone complete and unfettered access to their systems. People with little knowledge of computers often have an understandable level of paranoia about allowing others to enter their computer without an invitation. As a result, it is usually preferable to respect their sensitivities and rely on temporary access secured by a password.

Now, you may be one of those people who loves being summoned to friends' houses at all hours to deal with seemingly simple computer issues. Chances are, though, that these summons are more than a little bit annoying. The good news is that you can avoid them by remotely accessing those computers using this type of software.




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